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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Edge

Thomas Edge

September 5, 2024

5  out of  5
rating by Thomas Edge
"The Best Insurance Representatives Anywhere in Fort Lauderdale Florida. Thank you. September 2024."
We responded:
"Hi, Thomas! Thank you for taking time to share your thoughts about the agency. We are thrilled you enjoy working with us and look forward to assisting you for many years to come!"
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Rachel

August 15, 2024

5  out of  5
rating by Rachel
"Luis Salas went above and beyond for us in having our back with our home insurance policy through Citizens. He fought for us and submitted everything he could until they finally approved us for what we needed! He has a great attitude and I highly recommend him!"
We responded:
"Wow, thank you so much for taking the time to share your amazing experience with the Danny Fernandez Agency! We're thrilled to hear that Luis Salas went above and beyond to advocate for you and help you get the Citizens home insurance coverage you needed. Luis truly embodies our commitment to exceptional customer service, and we're grateful to have him on our team. Thank you again for your kind words and for trusting us with your insurance needs. We're honored to have customers like you!"
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Lisbeth Cardona

August 2, 2024

5  out of  5
rating by Lisbeth Cardona
"Juan Camilo was excellent. He takes the time to understand each client's unique needs. He gave us personalized attention making sure we covered all the information, explaining liability, collision, and comprehensive coverage. His experience helps clients make informed decisions. Thank you for the wonderful service. I highly recommend him."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Juan Camilo provided you with exceptional service and personalized attention. Our goal is to ensure that every client feels informed and confident in their insurance decisions, and it sounds like Juan Camilo exceeded your expectations. We appreciate your trust in us and look forward to serving you again in the future. Thank you for recommending Juan Camilo - we're lucky to have him on our team!"
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Jennifer Langone

June 24, 2024

5  out of  5
rating by Jennifer Langone
"Luis reached out to me to give me a quote & the quote was about 30.00 less a month!! So glad he did .Simple & painless !!I would highly recommend!"
We responded:
"Jennifer, thank you for your review on Luis and the simple & painless process! We are thrilled we were able to help you out and earn back your business. Please reach out if you need any assistance with your current policy or are interested in any other insurance. "
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Carl Charles

May 31, 2024

5  out of  5
rating by Carl Charles
"In a time when Car Insurance is out of control in Florida. Luis Salad of State Farm came to my rescue. Providing more coverage for less and who wouldn't want that, it's time that I get a break and work with an organisation that cares .... Thank you Luis!!!"
We responded:
"Thank you for reaching out, Carl! Your feedback is very important to me and our business. Luis is a valued employee and goes out of his way to make our customers happy. I’m glad we could help you in your time of need for car insurance and look forward to dealing with you in the future. Feel free to reach out to me or Luis if you need any future assistance."
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Alexander Quintero

May 22, 2024

5  out of  5
rating by Alexander Quintero
"Luis Salas was great to work with! Very honest and quick. I look forward in continuing to work with him!"
We responded:
"Alexander, thank you for taking time to share your experience with Luis Salas! Luis has been assisting customers like you for over three years now. He is excellent at what he does and enjoys providing next level customer experiences!"
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Albert F

May 15, 2024

5  out of  5
rating by Albert F
"Excellent experience."
We responded:
"Thank you for the 5 star review, Albert. We strive to always provide that excellent experience for our customers!"
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E Carlino

May 15, 2024

1  out of  5
rating by E Carlino
"Don't just walk away, run. This agency brought me in on a bait and switch, promising me a great rate and signing me up with a contract and all. One week later I received a letter in the mail telling me the rate they locked me in for was increasing because I had insurance with them two years back at a higher rate. When I went to cancel, it turned out that they had cooked their books to cancel my newly signed policy and attach me to an old policy from two years ago to make it look like I had never left State Farm. The problem was that I had left them and was coming over from Geico. My records now showed two insurances overlapping, which was not the case. The agent became visibly uncomfortable about being caught with the bait and switch, and falsifying my records. And rather than resolving the issues, Danny Fernandez avoided all my phone calls and refused to provide proof that I had been with state farm for the time they fabricated. I canceled with them immediately as a result of this, and fast forward to today, they are still trying to bill me, although thankfully I am with Progressive, and they are still unresponsive. My advice would be to stay away. At least with other auto insurances they are not outright deceptive. I've reported these guys to the Better Business Bureau and hope they will do something about their practices."
We responded:
"Erica Carlino, I am sorry about your experience with my agency, but your review mischaracterizes the facts. Insurance applications are subject to underwriting review and while rare, premiums may change if new or updated information is discovered and/or if misrepresentations were made during the application process. State Farm responded to you previously explaining this information. As for the billing, again this is a mischaracterization, as the bill you are referring to was printed before your cancellation request. I wish you the best with your new carrier. "
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lavlop100

April 26, 2024

5  out of  5
rating by lavlop100
"Luis Salas is an excellent rep. He helped us find an affordable insurance plan even bundling my car insurance with my homeowners insurance. He is very personable and professional."
We responded:
"Hi, Lavlop, and thank you for the 5 star review! Luis is very personable and enjoys working with customers in bundling their auto and home insurance to save them on premium dollars. Please let us know if there is anything else we can assist with! "
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Letty Bondurant

April 24, 2024

5  out of  5
rating by Letty Bondurant
"I’m very satisfied with your services, very professional staff. I really appreciate all the care every time when I need your assistance."
We responded:
"Hello Letty - thank you for your review! We have a great team that really values our customers. We appreciate you acknowledging that and taking your time to share your experience with us. "
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Wayne Myers

April 13, 2024

5  out of  5
rating by Wayne Myers
"Outstanding! Great customer service, professional and knowledgeable. I highly recommend them..."
We responded:
"Wayne, thank you so much for your review! We aim to exceed customers expectations each and every day. We look forward to doing that [for you] for years to come. "
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Rene Finzi

April 12, 2024

5  out of  5
rating by Rene Finzi
"Had the pleasure of working with Veronica Velez from this agency while updating my mother's insurance policy. She was patient, understanding and provided make sense solutions.."
We responded:
"Rene, I am thrilled to hear about your experience in working with Veronica! She has been with me from the very beginning and really enjoys helping our customers with their every need. "
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Lounese Jean Louis

March 29, 2024

5  out of  5
rating by Lounese Jean Louis
"Great service, Camilo was very helpful and fast service."
We responded:
"Hi, Lounese! I am glad to hear that Camilo was helpful and provided fast service. That is what we strive for at the agency! "
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Mando

March 24, 2024

1  out of  5
rating by Mando
"I was with Danny for at least 3+ years. Never had a problem until last year when I added a car that was being financed. I was quoted so many different prices and then at the end, it came out way more expensive than what was said. Okay, understand, no problem, where it became an issue was when, for the next 3 months my bill kept changing with no good explanation. I was told the bill was delayed, so it took time to catch up. Okay fine, but in the end when my bill changed from, 100 dollars to 300 a month, that’s where I need explanation. The reps couldn’t explain and it had to be transferred to Danny which at the beginning he couldn’t explain either because it was a mess. In the end he told me, it’s to hard to explain and it is what it is in short. When I told him, I need to know why is there such a big difference, he told me, “I’m not going to sit here and count nickels and dimes.” We are talking about a 200 dollar difference, monthly. Horrible experience in the end."
We responded:
"Mando, I am sorry to hear you had a negative experience, but I am not sure it was with my office. I am unable to locate an account with the name ‘Mando’ and none of this sounds familiar to me or my team. I certainly did not have a conversation with you. Will you please call my office to discuss? I look forward to hearing from you. Thank you - Danny Fernandez. "
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Carlos D. Rivera

March 22, 2024

5  out of  5
rating by Carlos D. Rivera
"Luis helped me with the working camps insurance and he did a wonderful job and helped me with the whole process to get everything approved than you so much"
We responded:
"Carlos, thank you so much for the kind review! Luis is an asset to the agency and he enjoys helping entrepreneurs with their Business Insurance needs!"
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ALAN Y

March 22, 2024

5  out of  5
rating by ALAN Y
"Very helpful and timely response from Maris with a problem I had."
We responded:
"Thank you for taking time to share your experience with Maris! She has enjoyed working with you on your Homeowners Policy. Please let her/us know if there is anything else we can assist with."
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trevor holloway

February 19, 2024

5  out of  5
rating by trevor holloway
"Very helpful"
We responded:
"Hi, Trevor and thank you for the review. I see you worked with Camilo and we are looking forward to servicing your account. Welcome to State Farm and the Danny Fernandez Agency!"
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Arda OVACIK

February 6, 2024

5  out of  5
rating by Arda OVACIK
"Luis got me a great quote, was looking for a reliable alternative after getting non-renewal letter from my existing insurer. Wish I had switched earlier."
We responded:
"Good afternoon, Arda, and thank you for taking your time to share your experience with Luis! We are here to help and look forward to doing just that for years to come. Welcome to the Danny Fernandez [State Farm] Insurance Agency!"
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Wendy Estrada

January 3, 2024

5  out of  5
rating by Wendy Estrada
"Over the past year and a half, it has been a true pleasure to reperesent and work with Danny Fernandez in search of top talent for his insurance agency. Danny is among my all time favorite agents to recruit for because I know that he is an exceptional leader. He thrives off mentoring and developing those on his team. His strong work ethic, integrity and good heartedness complement his knowledge and expertise so if you are in need of solid advice, look no fuirther than Danny Ferenandez for all your insurance needs!!"
We responded:
"Wendy, thank you so much for taking the time to leave us a review! I also have enjoyed working with you over the better part of 2 years and look forward to many more! Wishing you the very best for the new year and always. "
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lecy rochard

December 5, 2023

5  out of  5
rating by lecy rochard
"Excellent service provided by agent Camilo."
We responded:
"Thank you for taking the time to share your excellent experience with my office and specifically Camilo! We are here to help and look forward to assisting you again soon. "
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Laurene Palm

October 3, 2023

5  out of  5
rating by Laurene Palm
"I have been with this agency for a few years and they have always been ver professional, responsive and make sure that my plans fit my needs. Highly recommend them."
We responded:
"Thank you for your kind review, Laurene! We're glad you had a good experience with us and that we could ensure that your plan fits your needs. We look forward to assisting you in the future and remember that we are just a call away. "
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Larry Wexler

September 12, 2023

5  out of  5
rating by Larry Wexler
"New to the area. Camilo was a great help getting new insurance in place. Highly recommend"
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Mike Baer

September 11, 2023

5  out of  5
rating by Mike Baer
"The service was amazing and saved me thousands what else can you ask for"
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Erik Wright

August 9, 2023

5  out of  5
rating by Erik Wright
"Logan, was awesome! Very professional and knowledgeable plus super efficient. I felt like I was talking to a friend of mine and made the process very easy and smooth. Not only did he save me money I was provided better coverage than before. Thanks Logan and your fellow state farm team. This location is lucky to have you."
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Jos Leiva

July 13, 2023

5  out of  5
rating by Jos Leiva
"Muy buena atención de todo el personal"